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PRO Help Center
47 articles
How do I accept a shift?
What are my responsibilities when accepting a shift?
What is a shift waitlist?
What do I need to know about the dress code for shifts?
What are the consequences of not following the dress code?
How do I confirm my arrival for a shift?
What happens if I accept a shift and later realize I can't work it?
What happens if I cancel my shift within 24 hours of the scheduled start time?
What are the consequences of not showing up for a scheduled shift without giving prior notice?
Who is the on-site contact?
What if I can't get the code from the on-site contact when I arrive for my shift?
How to create a ticket
How do I clock in and out of a shift?
What should I do if I have trouble clocking in or out?
What happens if I'm running late for my shift?
Can I still clock in if I'm late for my shift?
Can I be penalized for clocking in late?
What if I need to clock out later than my scheduled end time?
What happens if I fail to clock in and out?
Can I clock out before my shift ends?
What happens if I decide to leave a shift earlier?
How is my location recorded during clock-in and clock-out?
How do I turn my location on?
How do I reach out to HireApp if I have questions or concerns?
Can client feedback impact my profile and shift priority?
How do I share feedback or rate a shift?
What activities can lead to the suspension of the account on HireApp?
Are there training opportunities for my first shift?
What is my information used for?
How do payments work on HireApp?
How do I get Instant Payouts?
I have a problem with receiving a payment, what should I do?
I lost my debit card, how do I update my card through the app?
Can I get paid with a prepaid card?
When can I expect to receive my tax payment report?